Unwired’s Back-to-School Deals | Digicel Fiji

1.     What is the total cost of Unwired Signup?

Total Cost of Unwired signup is $99 for 1000GB data plus free modem valid for 56 days or for $199 inclusive modem/mifi plus 1500GB data valid for 180 days for $199 inclusive modem/mifi plus 3500GB data valid for 360 days.

2.     Is the 1000GB & 1500GB & 3500GB anytime data?

1000GB is split into 700GB anytime plus 324GB streaming data valid for 56 days and 1500GB is anytime data is valid for 180 days and 3500GB is anytime data valid for 360 days.

3.     Is there a data rollover for unused data?

No, data rollover is not applicable to this promotion.

4.     What happens when I exhaust my data before expiry date?

Customers can purchase a Dynamic plan from “My Digicel App” starting from $29.95 for 250GB or our hero plan at $49.95 for 500GB or $35 for 500GB data(Promotional Offer) or customers can again purchase 180 days plan or 360 days plan

5.     What is new to Dynamic plans?

100GB DTV streaming data is added to Dynamic plans starting from $35 above

6.     Which plan gives data plus DTV subscription for viewing?

Dynamic DTV 750GB plan provides DTV access plus data and is valid for 30 days form the time of Op in.

7.     What happens if I Opt in to Dynamic DTV 750GB plan but I opted in late to DTV for content viewing. Will I get full 30 days despite finishing Dynamic plan in 30 days?

No, DTV will expire together with actual bundle despite optin in DTV late. Both will expire on the same time/day. DTV will unlock with in 10-15 mins form optin to DTV

8.     What happens if I do not use my unwired account?

Should customer decided not to continue using Unwired, customer are required to return the Unwired modem/mifi at a Digicel Store and fill the closure form to close the account

9.     Can I temporary suspend one service or all services? Yes, however unused data will not be rebated as it is at your own discretion

10. Do I own the device on this offer?

No, this is lease model and you have to continuously pay for next 10 months

11. How long does it take payment to update in the account?

Selected Bill Pay methods as below:

·       Digicel Self-Care Portal: Immediate

·       Dealer Payment: 10mins

·       Retail Payment: 10 mins

·       My Cash/USSD: 10mins

·       Online Banking: 5 Days

·       SMS Banking: 5 Days

·       Third Party: 3 Days (Carpenters/ Post Fiji) So recommended to pay your bills well in advance

·       Courts/Sports World – 10 minutes

12. Can I purchase this offer if my existing modem is bad?

We recommend to pay an advance payment of $70 and get a free swap. If you sign up on new offer, existing credit or data will not be transferred to new account

13. Can I pay in advance to my Unwired prepaid account?

Yes, any amount of payment can be done

14. Can a Triple Play or All In Home customers pay for unwired only?

 No, customer will need to contact Digicel first to disconnect Sky and activate the unwired account upon payment. However, lost days or data will not be rebated as it is at your own discretion

Unwired Sign Up Offers

1.     $99 price plan can only be purchased for New Customers

2.     $199 price plan and $349 price plan can be purchased by both new and existing customers

3.     Device issues is leased model. Outright purchase for device is $299. Customers to consecutively use for more than 10 months.

4.     Return the device and close the account in case of non-usage prior to 10 months

5.     Unwired and Digicel general Term and Conditions apply together with this additional Terms and conditions.

Dynamic DTV 750GB Plan

·       The plans provided are for personal, non – commercial use. Unauthorized redistribution or sharing content may lead to service termination

·       This plan is not applicable to commercial, All in Home, Triple Play and Unwired Post-paid customers

• ·The DTV plan expires together with Unwired Data expiry.

•   If customer has bought the plan for example on 21st of November 2024 and activated DTV on 26th of November, 2024, both plans will expiry on the same day. It is customers solely responsibility to opt-in both plans together to avoid days lost in DTV.

•   You are responsible for ensuring you have compatible devices to access DTV services.

• In case of suspected misuse or account sharing, we reserve the right to suspend or terminate service without prior notice.

• Payments made for subscriptions are final; any additional charges incurred due to currency exchange rates or bank fees is to be borne by the customer.

• Pricing for all the Unwired Dynamic Plans is subject to change; prices are displayed on the website and customers will be informed of any changes with reasonable notice.

• Subscriptions can be cancelled anytime; however, no refunds are provided for unused portions of the subscription period of either DTV or Unwired.

• Purchasing must be made through the available payment methods as indicated by Digicel. The subscriptions will only be activated upon successful payment. The plans could be purchased through the available options: MyCash, MyDigicel app and by dialing USSD (*555#).

• We reserve the right to modify channel lineups, content and features of the DTV Unwired Plans

• The service availability may vary based on geographic location, network quality and other technical factors.

• Subscriptions are non-transferable and intended solely for your own use

• In case of service interruptions due to maintenance or technical issues, we will aim to restore service promptly but cannot offer compensation or refunds.

• We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this plans. In the event of us giving notice to you of any such changes to or cancellation of the plans, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notifications shall be effective immediately or as of the date referred to in such notifications.

• Together with this additional T&C, normal Unwired T&C apply to this promotion