1.What is the Pacific Diaspora – Easter 2025 Promotion?
The Pacific Diaspora Easter 2025 Promotion gives customers in New Zealand and Australia, the chance to WIN 1 of 16 Samsung Galaxy S25 Ultra smartphones worth $2500 each by sending Top Ups, Prepaid Bundles, or IMT Money Transfers to family and friends in the Pacific.

2. When is the promotion running?
The promotion runs from Monday, 31st March 2025 at 12:01 AM until Friday, 25th April 2025 at 11:59 PM. The promotion lasts 4 weeks.

3. How do I qualify to win?
To qualify, you need to send a Top Up of $20 NZD/AUD/USD or more, a Prepaid Bundle, or make an IMT Money Transfer to the Pacific using an eligible service. Each qualifying action gives you an automatic entry into the weekly draw.

4. What are the prizes?
There are 16 Samsung Galaxy S25 Ultra smartphones to be won, with each handset worth $2500. The total prize pool is $25,000 USD (or $40,000 NZD/AUD).

5. How many prizes can I win?
There are 4 weekly prize draws between Friday, 4th April and Friday, 25th April 2025. Each week, 2 winners from New Zealand and 2 from Australia will win a Samsung Galaxy S25 Ultra, for a total of 16 winners.

6. How do I enter the draw?
You will automatically be entered into the weekly draw when you send a Top Up, purchase a Prepaid Bundle, or make an IMT Money Transfer to the Pacific valued at $20 NZD/AUD/USD or more. No additional steps are required to enter.

7. Which services qualify for this promotion?
You can qualify by using:

• Digicel Pacific or My Go Top Up websites or apps from NZ, Australia, or the USA.

• Klickex Pacific, MoneyGram, RIA, Remitly, or Rocket Remit for sending money (IMT).

• Any retail store in NZ, Australia, or the USA to purchase a $20 Top Up or more to send to the Pacific.

8. How many entries can I get?
You’ll receive one entry for each $20 NZD/AUD/USD or more Top Up, Prepaid Bundle, or IMT Money Transfer you send. The more you send, the more chances you have to win!

9. When will the winners be drawn?
The winners will be drawn every Friday from April 4th to April 25th, 2025. There will be 4 weekly draws, with 4 winners each week.

10. How will the winners be notified?
Winners will be contacted directly via phone or email after the weekly draws are completed.

11. Is this promotion available to customers outside of NZ, Australia, and the USA?
No, this promotion is only open to customers residing in New Zealand, Australia, or the USA.

12. Is there a limit to how many times I can win?
Yes, customers can win only once during the promotion period.

13. Where can I check my entry status?
You can check your entry status by visiting the Pacific Diaspora Promotion website or through the My Go Top Up and Digicel Pacific apps.

1. Prize Details:

i. 16 x Samsung Galaxy S25 Ultra handsets drawn between Week 1 to 4

ii. Prize breakdown:

2. All handset prizes is not redeemable for cash; by entering the draw you accept that the prize you are redeeming is a Samsung Galaxy S25Ultra handset.

3. When customers dial 1800 067 162 (Australia) or 0800 344 4235 (NZ) to Send Top Up to the Pacific, the Digicel IVR system will ask customers to enter their contact number to go in to the monthly draw. The IVR will generate a report at midnight every Thursday (end of the month) that will show the number that received the top up in the Pacific, the denomination of the top up, and also the number of the person who sent the top up. For customers who purchase online Top Up at www.digicelpacific.com we will already have their personal details once they have registered for an online account. These details will automatically enter the draw, provided the Top Up satisfies the qualifying amount.

4. Digicel will perform the requisite verifications prior to contacting each winner, to ensure they are not Digicel employees, dealer principals or employees of any of our affiliated companies, advertising, promotion and public relations agencies, dealers, distributors, or anyone else connected with this promotion and their immediate family members and household members who are not eligible for entry. For this purpose, family members include spouses, partners, siblings and children.

5. Results for the draw will also be posted on Digicel Facebook pages for each market. The winner may be contacted to participate in promotional activities in connection with this Promotion. By entering the Promotion, the prize winner consents to the use of their name, likeness, image and photograph for any and all programming and/or promotional or advertising purposes, commercial or otherwise, in all media and formats used by us or our agencies, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit the right to claim the prize.

6. Digicel will not be responsible for:

• .Technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in network connections or hardware/software;

• Unauthorized human intervention in any part;

• Technical or human error which may occur in the administration of this promotion.

7. Digicel reserves the right to at any time vary the terms of the promotion, to amend its terms and conditions or to withdraw the promotion. In any of these events, notice will be given via media advertisements or messages to subscribers and will be effective immediately or as of the date referred to in such notifications.

8. Digicel reserves the right to terminate, cancel, or suspend and/or modify the promotion if any fraud, virus or other technical problem corrupts the administration, security, safety, or proper play of the promotion. In such event, Digicel hereby specifically reserve the right (but not the obligation) to award some other prize hereunder by means of a random drawing from among the eligible entries received up until the time of the impairment.

Digicel International and World Remit are partnered to provide an easy and powerful platform for users to send money from anywhere in the world into your MyCash wallet.

Steps to follow:

1. Visit World Remit via the website here or download the WorldRemit App

2. Register and create account for free

3. Select Tonga and ‘Mobile Money’ as the Delivery Method

4. Sender to enter the Recipient’s details (Name and MyCash mobile number) with the option to save for future transactions

5. Sender to choose preferred method of payment and complete the transaction

6. Sender will receive a successful email notification of payment and the receiver will receive a successful SMS notification

Rocket Remit allows senders in Australia to send money easily to Tonga! How it works:

1. Visit Rocket Remit via the website here or download the Rocket Remit App

2. Register and create account for free

3. Sender to load Rocket Remit account with funds via preferred payment method

4. Sender to enter transfer amount and required details of the Recipient (Name, Digicel MyCash mobile number, address)

5. Sender to confirm the transfer

6. Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification

Remitly allows senders in Australia, Canada, United Kingdom and the United States of America to send money easily to Tonga! How it works:

1. Visit Remitly via the website here or download the Remitly App

2. Register and create account for free

3. Sender to confirm amount to transfer, delivery speed, and delivery method as “Digicel MyCash”

4. Confirm Recipient details

5. Confirm Sender details

6. Confirm Payment details

7. Review transaction and confirm to send the transfer

8. Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification

MoneyGram International allows senders in Australia, Canada, United Kingdom and the United States of America to send money easily to Tonga! How it works:

1. Visit MoneyGram online via the website here or download the MoneyGram App; or any visit any qualified MoneyGram store in your country

2. Register and log in to your account

3. Sender to confirm transfer details

4. Confirm Recipient details and ‘Mobile Wallet’ as a delivery method

5. Confirm Payment details

6. Review transaction and confirm to send the transfer

7. Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification

KlickEx Pacific allows senders in Australia and New Zealand to send money easily to Tonga! How it works:

1. Visit KlickEx Pacific via the website here.

2. For first time users, click ‘Sign Up’ to register user details and create account for free. Ensure Senders have their passport or drivers licence for account verification.

3. After Sender’s account has been verified, sender will be able to load money and top up their KlickEx account balance. 

4. Hover over the ‘Send Now’ menu and select the ‘Send Money’ option.

5. Add Recipient’s details (Name, Digicel MyCash mobile number), the transfer amount and the purpose of transfer.

6. Sender to select the Payment Option and confirm the transfer

7. Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification

Ria Money Transfer allows senders worldwide to send money easily to your MyCash wallet!

You can Send Money, visit a qualified Ria store (find a store here) or download the Ria App to get started.

Register using the Ria App:

• Open the app and tap Create a free account

• The app will guess what country you’re in. Tap Yes if it’s correct, or tap No if it’s not correct and select your country

• Enter your phone number

• Verify your phone and enter the 6-digit code we sent you

• Set up a password

• Checkmark that you agree to our Terms and Conditions

Tap Continue

Tell us about yourself and enter your:

• First name

• Surname(s)

• Date of birth

• Email

• Other information dependent on your selected country, including Country of birth, Nationality, Occupation, and ID information

Tap Continue

• Subscribe to promotions, discounts and special offers; or opt out by tapping Not now

• Tell us your address

Tap Continue

Congratulations! Your account is officially created. You’re ready to send your first digital transfer with the Ria Money Transfer app.

Register and create account for free.

• Log in and load your Ria account with funds via preferred payment method (usually Credit Card or link to bank account)

• Sender to enter transfer amount and required details of the Recipient (Name, preferred Delivery Method as Digicel MyCash mobile number, address)

• Sender to confirm the transfer

• Sender will receive a successful notification of payment and the receiver will receive a successful SMS notification