MyCash 5% Cashback | Digicel Vanuatu

MyCash 5% Cashback

5% Cashback

Promotion Details

As a valued MyCash user, you have the opportunity to earn 5% cashback on qualifying transactions made during our promotional period. This cashback will be credited directly to your e-wallet, making it easy to use for future purchases.

Promotion Starts: 1st October, 2024

Promotion Ends: 30th October, 2024

  1. Who can take part in the 5% Cash Back promotion?

All Digicel Vanuatu MyCash users

2. How can I get 5% of my cash back?

To get 5% cash back the MyCash user must do a deposit of 1,000VT or more or do a payment to a MyCash Merchant account of an amount of 1,000VT or more to receive 5% cash back.

3. What is the limit amount to receive 5% of your cash back?

Minimum amount is 1,000VT and maximum is 5,000VT. Eligible transactions below 1,000VT and above 5,000VT will not reward you your 5% of your Deposit or Merchant Payment transaction.

4. What happens if I do a deposit or merchant payment less 1,000VT or more than 5,000VT?

If transaction is less 1,000VT and more than 5,000VT, no bonus 5% cash back will be received

5. Will accumulative transactions reward 5% cash back?

No, accumulative transactions do not apply. 5% is rewarded per eligible transactions only.

e.g. if you do a deposit of 500VT twice same day, 5% cash back does not apply

6. Does the 5% cash back apply only when a deposit is done to your own MyCash account or to any deposit transactions? E.g. a deposit to a friend or family MyCash account?

5% cash back applies on eligible deposits to your own MyCash account as well as deposit done to a relative or friend MyCash account.

e.g. If I do a deposit of 1,000VT to my relative MyCash account, he/she will receive 50VT as 5% cash.

7. What happens if I do a deposit or Merchant payment that results with 5% cash back being an odd number?

When deposits or merchant payment are done that results in 5% of the deposit or payment being odd, this will be rounded off to 5VT because of the VATU denominations that starts with 5VT and it will be in intervals of 5, 10, 15…etc

e.g. a deposit of 3,645VT, the 5% cash back amount is 182.25VT. This will be rounded off to 180VT. Therefore, customer will receive 180VT cash back to their MyCash account

8. Is there any limit per transactions per day?

No, the deposit and merchant payment transactions are unlimited.

9. Is there any fee when a payment is done to a MyCash merchant?

Currently there are no fee when a payment is done to a merchant account.

Does the promotion apply to international money transfer?

No, IMT is excluded from this promotion. Eligible deposit is within the country and from local MyCash Agents

10. Does money transfer apply to this promotion?

No, receiving money from another MyCash user through the option Send’ on the MyCash App does not apply to the 5% cash back promotion.

11. Does pay bills apply to this promotion?

No, only a deposit via a MyCash Agent or a payment done to a MyCash Merchant via QR Pay or merchant ID account will reward you your 5% e-cash.

12. If I meet the promotion criteria, will I receive a message to confirm I have received 5% of the cash spent?

Yes, you will receive a confirmation message on the same

Congratulations! You’ve received INSTANT cashback of VUVxxx.xx to your MyCash! Use MyCash to Top Up your credit/data & QR Pay at accepting outlets or Pay your bills.

13. How will the promotion be advertised?

Promotion will be advertised through

-          Social

-          Text to base

-          Newspaper

For any feedbacks or queries, please email the MyCash Team Lead magalie.simon@digicelpacific.com or see the Commercial Team for more details

Promotion Overview

The MyCash 5% Cashback Promotion offers MyCash customers a 5% cashback on qualifying deposits and payments made to MyCash merchants during the Promotional Period (Promotion). The Digicel Vanuatu MyCash terms and conditions of use apply to this Promotion.

1. Promotion Period  

The Promotion starts on Tuesday 1st of October 2024 and ends on 31st October 2024 (Promotion Period).

2. Eligibility  

  • The Promotion is open to all active and registered MyCash users.

  • The Promotion does not apply to International Money Transfers (IMT).

3. Cashback Details  

  • Customers will receive a 5% cashback on any single deposit of 1,000 VT or more made into their own MyCash account, or to their relative MyCash account, up to a maximum of 5,000VT per transaction.

  • Customers will receive a 5% cashback on any single payment of 1,000 VT or more made to a MyCash merchant, up to a maximum of 5,000VT per transaction.

  • The 5% cashback is applicable per qualifying transaction and is not cumulative.

  • Accumulative deposits or payments that amount to 1,000 VT do not qualify for cashback; each transaction must individually meet or exceed 1,000 VT to qualify for the 5% cashback.

  • The maximum cashback per qualifying transaction is capped at 250VT (5% of 5,000VT)

5. Transaction Limits  

  • There is no limit to the number of qualifying transactions a customer can make during the Promotional Period.

  • There is no daily limit on the number of deposits or payments eligible for cashback during the Promotional Period.

6. Exclusions  

  • International Money Transfers (IMT) are excluded from this Promotion.

  • The Promotion does not apply to accumulative deposits or payments under 1,000 VT.

7. Cashback Crediting  

  • Cashback will be credited to the customer's MyCash account instantly after the qualifying transaction.

  • MyCash reserves the right to adjust or reverse any cashback credited in error or in cases of suspected fraudulent activity.

8. Contact Information

For more information, please contact Digicel Vanuatu Customer Care on 123. By participating in this Promotion, you agree to comply with these Promotion Terms and Conditions and the MyCash Terms and Conditions of Use.