Legal Rates
| Service Type | Rates Type | Rates (GST Incl) | Uniti |
|---|---|---|---|
| Voice | On-net Voice | 0.59 | 6 Seconds |
| Voice | Off-net Voice | 0.59 | 6 Seconds |
| Voice | Offnet Fixed | 0.59 | 6 Seconds |
| Voice | International Band 1a | 6 Seconds | |
| Voice | American Samoa | 0.59 | 6 Seconds |
| Voice | International Band 1b | 6 Seconds | |
| Voice | Australia, New Zealand, Fiji, Tonga, Vanuatu, Nauru, PNG, USA & China | 0.79 | 6 Seconds |
| Voice | Intrenational Band 2 | 6 Seconds | |
| Voice | Switzerland, Denmark, Sweden, Norway, Indonesia, Sri Lanka, Myanmar, Luxembourg, Finland, Liechtenstein, Brunei, Laos, Bangladesh, Maldives, Nepal, Greece, Pakistan, Singapore, South Korea, Malaysia, India, Thailand, Phillipines, Belgium, France, Ireland, Italy, Germany, Japan, Hong Kong | 0.99 | 6 Seconds |
| Voice | International Band 3 | 6 Seconds | |
| Voice | United Kingdom, Rest of the Pacific and the World not including those in group 4 | 1.99 | 6 Seconds |
| Voice | International Band 4 | 6 Seconds | |
| Voice | Wallis & Futuna, Seychelles East Timor, Democratic Republic of the Congo, Cape Verde, Latvia, Niue, Solomon Islands, Tokelau, Norfolk Islands, Tunisia, Cuba | 4.49 | 6 Seconds |
| Voice | International Band 5 | 6 Seconds | |
| Voice | Inmarsat Satellite Calls | 20.91 | 6 Seconds |
| Directory Service (933) | 0.50 | Per call | |
| SMS | On-net SMS | 0.20 | Per SMS |
| SMS | Off-net Local Mobile/Fixed SMS | 0.20 | Per SMS |
| SMS | Internatational SMS | 0.20 | Per SMS |
| Data | Out of Bundle Browsing | 0.02 | Per MB |
1. What are the new rates for local and international calls, texts & OOB browsing?
Please refer to Table 1 with new rates.
2. If my number is on Anytime flex or Long Talkers will the new rates apply to my calls, texts and Out of bundle internet session?
No, the new rates only apply to the Classic flex, Student SIM and Visitor SIM. Your number will migrate to Classic plan as Anytime and Long Talkers will cease to exist.
3. Can I request to put my number on Student SIM or Visitor SIM plan?
Yes, you can however you need to provide proof that you are a student or a Visitor for this change. i.e. Student ID or valid Airline ticket
4. If my number is on classic plan and I call a number on student sim or visitor sim priceplan will I get charged the same rate?
Yes, you will be charged the same rate if you call any Digicel mobile or Digi fixed number irrespective of your price plan. The same rate applies when calling Vodafone Mobile and fixed landline numbers.
5. What is the default plan for new Digicel SIM cards?
Classic plan is the default price plan for all new prepaid SIM cards.
6. What is the out of bundle rate to browse the internet?
$0.02 per megabyte (MB). The OOB rate has been reduced from $0.05 per megabyte.
7. Is there a way for me to opt out from using the Out of bundle rate when browsing the internet?
Yes, once the data bundle is fully utilized customer will receive a SMS to send ‘Y’ to 144 to continue with OOB browsing or purchase another plan on *123# or MDA to continue browsing. If customer send ‘Y’ to 144 Out of bundle will be allowed and every time customer runs out of data bundle the browsing session will continue charging from ABM (Credit) balance.
8. How can I stop Out of bundle browsing from chewing my credits?
You must call in to customer care on 123 to opt in your number to Digicel on Worry Off (DOWO) to stop out of bundle browsing once bundle is fully utilized.
1. What are the new rates for local and international calls, texts & OOB browsing?
Please refer to Table 1 with new rates.
2. If my number is on Anytime flex or Long Talkers will the new rates apply to my calls, texts and Out of bundle internet session?
No, the new rates only apply to the Classic flex, Student SIM and Visitor SIM. Your number will migrate to Classic plan as Anytime and Long Talkers will cease to exist.
3. Can I request to put my number on Student SIM or Visitor SIM plan?
Yes, you can however you need to provide proof that you are a student or a Visitor for this change. i.e. Student ID or valid Airline ticket
4. If my number is on classic plan and I call a number on student sim or visitor sim priceplan will I get charged the same rate?
Yes, you will be charged the same rate if you call any Digicel mobile or Digi fixed number irrespective of your price plan. The same rate applies when calling Vodafone Mobile and fixed landline numbers.
5. What is the default plan for new Digicel SIM cards?
Classic plan is the default price plan for all new prepaid SIM cards.
6. What is the out of bundle rate to browse the internet?
$0.02 per megabyte (MB). The OOB rate has been reduced from $0.05 per megabyte.
7. Is there a way for me to opt out from using the Out of bundle rate when browsing the internet?
Yes, once the data bundle is fully utilized customer will receive a SMS to send ‘Y’ to 144 to continue with OOB browsing or purchase another plan on *123# or MDA to continue browsing. If customer send ‘Y’ to 144 Out of bundle will be allowed and every time customer runs out of data bundle the browsing session will continue charging from ABM (Credit) balance.
8. How can I stop Out of bundle browsing from chewing my credits?
You must call in to customer care on 123 to opt in your number to Digicel on Worry Off (DOWO) to stop out of bundle browsing once bundle is fully utilized.